Frequently Asked Questions

Welcome to Blockbuster! These Frequently Asked Questions are designed to make your online and in-store shopping experience as convenient as possible. If you don’t find an answer to your query please feel free to email our friendly customer service team via enquiries@blockbuster.com.au.

How to use our new website

To become a member at a Blockbuster store you' ll be required to complete and sign a membership application form. Generally you need to be 18 years of age or older to become a member, and there may be a cost to join. Please see your local store for more details.
Please check with your local store, as some stores may vary.
Please check with your local store, as some stores may vary.
Many stores can order products for you to purchase if they do not have the product in stock. Please check with your local store, as some stores may vary.
Please check with your local store, as some stores may vary.
Please check with your local store, as some stores may vary.
Please check with your local store, as some stores may vary.
Please check with your local store, as some stores may vary.
Many stores have special deals on different days of the week. Please check with your local store, as some stores may vary.
Your Blockbuster Membership in most cases will be valid only at the store where you originally signed up. You may be able to hold multiple memberships - it would be best to identify which additional stores you'd like to join and then contact them directly to check membership requirements and conditions.